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Shippers
Shipper Portal
Online Credit Application
Request a Quote
Pay Invoice
Submit a Claim
Carriers
Carrier Portal
Become A Carrier
Quick Pay
Factor Portal
Digital Channels
Submit a Claim
Macropoint Setup
Solutions
Truckload
LTL
Intermodal
Warehousing
Heavy Haul
International
Freight Management
Careers
Career Opportunities
Become an Agent
About Us
Contact
Community Involvement
Terms and Conditions
Merchandise
Blog
To submit a claim for a lost or damaged shipment, complete the form below.
Our Claims Specialist will evaluate your request and contact you.
Easily submit your claim here.
*
Indicates required field
Giltner Pro/Load #
*
Reference #
*
Date of Claim (MM/DD/YYYY)
*
Claim Type
*
Damage
Temp Abuse
Shortage
Other
Claim Submitted By:
Company Name
*
First Name
*
Last Name
*
Email
*
Phone Number
*
Address
*
Line 1
Line 2
City
State
Zip Code
Country
Claim Payable To:
Same as Claimant
*
Yes
No
Company Name
*
First Name
*
Last Name
*
Email
*
Phone Number
*
Address
*
Line 1
Line 2
City
State
Zip Code
Country
Brief Description of Claim
Claim Amount & How It's Calculated
*
Number of Pieces
*
Weight
*
Pickup Date (MM/DD/YYYY)
*
Shipper Name
*
Shipper Address
*
Line 1
Line 2
City
State
Zip Code
Country
Delivery Date (MM/DD/YYYY)
*
Receiver Name
*
Receiver Address
*
Line 1
Line 2
City
State
Zip Code
Country
Upload Documents
IMPORTANT NOTE: You will need to upload the following documents in each individual upload section as marked. Each section will only allow 1 file to be attached.
Bill of Lading
*
Max file size: 20MB
Please refer to the list above to ensure you include all relevant documentation. This will help us process your claim quickly and accurately.
Delivery Receipt
*
Max file size: 20MB
Invoice Copy of ALL Items on Shipment (Invoice MUST be the original sales invoice and include date of purchase, invoice number, and detail of items on shipment)
*
Max file size: 20MB
Inspection Report
*
Max file size: 20MB
Photo Uploads
Photo #1 of item(s) with clear freight damage
*
Max file size: 20MB
Photo #2 of item(s) with clear freight damage
*
Max file size: 20MB
Photo #3 of item(s) with clear freight damage
*
Max file size: 20MB
Photo # 4 of item(s) with clear freight damage
*
Max file size: 20MB
Other Documents related to the load and claim
Other File #1
*
Max file size: 20MB
Other File #2
*
Max file size: 20MB
Other File #3
*
Max file size: 20MB
Other File #4
*
Max file size: 20MB
After clicking the submit button, it may take several seconds to upload all files.
Please do not leave the page until you see the confirmation message that your form was submitted successfully.
Submit Claim